At Expert, our Reliability & Maintainability team uses a number of tools to ensure the smooth launch of a project or introduction of new equipment into an existing production line and the continued equipment availability.
Our aim is to prevent unplanned downtime and increase productivity through the use of historical data, lessons learnt, MFMEA, PFMEA, RGPs and Planned Preventative maintenance schedules.
Expert specialises in advanced automation assembly, which covers a wide range of bespoke automated services. We develop integrated machinery and lines, individually designed to best suit out clients.
Many of Expert’s more sizable customers have their own dedicated maintenance departments who look after each project following the final handover. However, many of our customers prefer to outsource the maintenance and servicing of the delivered equipment to ourselves.
Either way, we view each of our customers as a long-term business partner and support them wherever needed.
As such, we strive to offer an aftersales service that involves as much or as little support as the customer requires. This can include:
Expert AMT will tailor the maintenance and aftersales service to suit each customer!
Expert can provide our customers with off-site inspection resource anywhere in the UK, our experienced engineers are professional and have all the required equipment needed to carry out any type of request and are equipped with the latest high-quality software and hardware:
Our engineers are based out of our HQ in Coventry and our facility in Sunderland.
As part of Expert’s sales process, we would always suggest any critical spare items applicable to each specific project. This will speed up the process and predict potential breakdown activities by ensuring that the customer always has the necessary spare item onsite already.
When additional replacement parts are required, our aftersales team can provide competitive prices along with item lead times, ensuring prompt delivery of any spare items required.